Thursday, February 07, 2008

Copywriting as a Part of Web Development

Because appealing to both readers and search engines is so important, you don't want to sacrifice one for the other. Adding a big block of copy to the middle of a page may not be the best answer, however, if a page needs content, adding a couple of sentences to the bottom of each section is a good option. Your copy will still be readable and the additional content will appeal to the search engines.

There are some things to remember when writing content for a website.

  • Web users are active. One click and they have left your site. If they don't see a reason to stay, they won't. There is a 10 - 15 second window available to capture a visitor's attention.
  • The longer the text is, the less likely they are to read it. With long text, they will skim it, if they bother to read it at all.
  • Web users don't believe in hype. If you want a web user to believe you and to believe in you, you must back up your claims.
  • Four questions must be answered on each page:

What am I doing here?

How do I do it?

What's in it for me?

Where can I go, next?


If your design and navigation isn't obvious, then you need to explain it in the copy. Most visitors will not take the time to figure this information out. If a first time visitor cannot find their way around your site, they will likely never come back.

Unless your visitors are expecting to read something on your page, don't expect that they will read more than one or two lines of copy.

Understanding your copy is as important as length. Don't make the copy so complicated that it is difficult to comprehend or make it so the customer will have to think about it because they won't.

What this means is you want to convey one key idea in just one or two lines. Don't try to add a third line because if you say too much, then even the first idea won't penetrate. If your site needs more content, break it down into sections that are one or two paragraphs each. Say what you want to say in the first sentence and then expand the thought into the paragraph. Use meaningful headers. Most people will only scan the headers to the paragraphs and not even bother with the copy on the page, unless it is something that appeal to them. It is better to write only one or two lines with links to another page with the longer copy.

Even when users are expecting to find text heavy content, don't expect they will take the time to read all of it. Longer copy doesn't have to be as abrupt as shorter text, but it needs to be as easy to read.

Make your copy clear, but not boring. Lively writing with an unassuming voice is best. Boring writing will turn your reader off and nothing you say at that point will make it through.